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Chapter 1: Organizational Behavior. Chapter 2: Managing Demographic and Cultural Diversity. Chapter 3: Understanding People at Work: Individual Differences and Perception. Chapter 4: Individual Attitudes and Behaviors. Chapter 5: Theories of Motivation. Chapter 6: Designing a Motivating Work Environment. Chapter 7: Managing Stress and Emotions. Chapter 8: Communication. Chapter 9: Managing Groups and Teams. Chapter 10: Conflict and Negotiations. Chapter 11: Making Decisions. Chapter 12: Leading People Within Organizations. Chapter 13: Power and Politics. Chapter 14: Organizational Structure and Change. Chapter 15: Organizational Culture.
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